Digital Twin Provider
About the Customer
This technology company centres on developing and promoting BIM (Building Information Modeling) technology. They deliver BIM-based digital solutions to firms across the construction sector.
Project Background
Alongside its work in BIM technology development and promotion, the company also designed skill-building courses and provides these through an online training service.
The Problem
Both students and instructors reported that the live-stream training experience lacked meaningful interaction. Whenever a learner hit a snag, the instructor was unable to connect remotely to that student’s machine to resolve the issue.
Once the training wrapped up, participants had no opportunity for independent practice. Instructors were left in the dark about how much students were actually absorbing, which dragged down the overall quality of training outcomes.
The teaching team is made up of a mix of full-time and part-time educators, which complicates both staff oversight and course administration.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on over two decades of high-end IT training expertise from its parent company. It is a cloud desktop platform built from the ground up for training. Every capability is shaped to serve a real educational need.
Key features
Browser-based operation: Students and instructors just launch a web browser to begin. There is no software to install. It runs smoothly on modest hardware, which helps bring down the cost of learning for participants.
One-click cloning: After the instructor prepares the software and environment required for a session, they can instantly replicate it across all student cloud desktops.
Remote assistance: The instructor can view every student’s desktop in real time. When someone needs a hand, the instructor can take remote control of their machine and walk them through the fix on the spot.
Worldwide data centres: Allows users from different countries and regions to join the same training session seamlessly.
Adaptable and elastic: You can bring in or remove participants at any moment and tweak cloud desktop hardware specifications on the fly.
Permission handling: Administrators can easily configure instructor and learner permissions for streamlined, centralised management.
Results
After rolling out DaDesktop, the feedback from both instructors and students was overwhelmingly positive. The whole experience of setting up courses and stepping into training sessions improved dramatically for everyone involved.
The one-click clone feature slashes the time instructors and support staff spend on prep work. Reuse a single setup across many training rounds. Now, instructors can focus their energy on crafting richer courses, delivering lessons, and responding to questions.
The recording functionality and built-in data analysis give instructors a clear window into how students are progressing. This arms them with actionable insights to refine course content and sharpen their teaching methods.
Satisfaction ratings for the courses jumped to 95 percent after DaDesktop became the training platform.